How self-exclusion works (the SER)

You can send us a message through support with your Self-Exclusion request.

We aim to process your request within reasonable time. Please note, you still remain responsible for any purchases and activity prior to your exclusion. Moreover, we do not provide any refunds for such activity prior to the exclusion.

Such a request will result in a block being placed on your account and you will not be able to access our game servers. It will result in your inability to access our apps for a minimum of 365 days from the date of your SER.